Awarded contract

Estates Management Systems (MERLIN)

Details

Value
£120,000
Duration
3 years
Topic
Software package and information systems
Published
11 January 2022

Tender description

Web-based lease and property management system enabling HMRC to manage its estate portfolio. Supports tracking of leases, rent reviews, break clauses, terminations and properties. Includes forward-looking alerts, document storage, reporting and user-role control via Single Sign-On, with SLA-backed support.

Timeline

  1. Completed: Award published11 January 2022
    Current notice
  2. Completed: Award date26 January 2026
  3. Next: Contract expiry date25 January 2029in 2 years

About the buyer

HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets.

Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.

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