Customer Service Excellence ‘Tone of Voice’ training
Details
- Topic
- Training services
- Published
- 10 January 2022
- Submission
- 1 February 2022
- Source
- uk:sell2wales
Tender description
Natural Resources Wales wish to engage a supplier to develop and deliver bespoke training to equip customer facing colleagues with skills and tools to deliver excellent customer service across a breadth of customer facing roles. Suppliers are invited to quote for part or all elements of design and delivery of a programme of learning.Please see ITT for more detailNOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116849 (WA Ref:116849)
Timeline
- Completed: Tender published10 January 2022Current notice
- Completed: Submission date1 February 2022
About the buyer
Natural Resources Wales is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 80500000 · Training services
- 80510000 · Specialist training services
- 80511000 · Staff training services
- 80532000 · Management training services
- 80570000 · Personal development training services
- 80580000 · Provision of language courses
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@natural-resources-wales.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@natural-resources-wales.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@natural-resources-wales.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@natural-resources-wales.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@natural-resources-wales.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@natural-resources-wales.gov |
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