Closed tender

Customer Service Excellence ‘Tone of Voice’ training

Details

Topic
Training services
Published
10 January 2022
Submission
1 February 2022

Tender description

Natural Resources Wales wish to engage a supplier to develop and deliver bespoke training to equip customer facing colleagues with skills and tools to deliver excellent customer service across a breadth of customer facing roles. Suppliers are invited to quote for part or all elements of design and delivery of a programme of learning.Please see ITT for more detailNOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116849 (WA Ref:116849)

Timeline

  1. Completed: Tender published10 January 2022
    Current notice
  2. Completed: Submission date1 February 2022

About the buyer

Natural Resources Wales is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 80500000 · Training services
  • 80510000 · Specialist training services
  • 80511000 · Staff training services
  • 80532000 · Management training services
  • 80570000 · Personal development training services
  • 80580000 · Provision of language courses

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
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Contracts Manager+44 •••• ••••••

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