Support and Enablement Service North East Hampshire

Tender description

The Council requires a range of effective Support and Enablement Services across North East Hampshire. The Service Provider will work closely with the Council to develop an effective enablement offer that is outcomes focused and able to meet a variety of needs. The Service will be directed at Adults aged between 18-65 inclusive of young Service Users coming through transition (18 plus). Service includes Service Users with Learning Disability, Physical Disability, Mental Health issues, Substance Use issues and Autism Spectrum Conditions. Access to the services will be via a Care Act 2014 assessment. Most Service Users will be those who live at home with family or other carers or who live on their own. Some may have recently followed some level of transition where they have 'stepped down' from other accommodation-based services such as supported housing, extra care or residential care into their own accommodation. Our overall approach is characterised by innovation and partnership working. It is important for the Council to have Service Providers that genuinely work in partnership with Service Users and the Council and who actively explore, present and deliver service innovations that better meet the needs of Service Users, the Service Provider and the Council. The Service will be person-centred and build on the strengths and assets of Service Users to create sustainable care and support solutions in community settings. These services will provide regulated activity, as well as a variety of skills development, vocational, occupational, social and leisure activities. Although the Service is not an assumed pathway for Service Users, there will be opportunities for deployment, so some Service Users may access more than one of the three contract areas. We recognise that services will change and evolve during the life of the contract, this requires organisations to work together in partnership. The Council requires a pro-active approach which embraces innovation including a digital offer that can help support this principle. Only bidders who have been accepted on to the Hampshire Accommodation Development and Support Options Model (HADSOM) - Support and Care are eligible to apply to the call-off.