GWR Customer Experience Training (GEMS2)
Details
- Value
- 410,000
- Topic
- Education and training services
- Published
- 12 April 2022
- Source
- uk:find_a_tender
Tender description
The design, delivery and evaluation of a Customer Experience development programme Lot 1: This Expression of Interest (EOI) is designed to identify any Suppliers that are interested in tendering for the provision of Provision of design, delivery and evaluation of Great Experience Makers 2 (GEMs 2) at Great Western Railway (GWR). GWR wish to source a single supplier to; The design, delivery and evaluation of a Customer Experience development programme, which will build on the success to date of Great Experience Makers and further enhance colleagues' capabilities relating to best practice customer experience from within and outside the travel industry. The programme will need to create excitement and engagement rather than a sense of "more of the same".
Timeline
- Completed: Award date10 February 2022
- Completed: Award published12 April 2022Current notice
About the buyer
Great Western Rail (FirstGroup) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 80000000 · Education and training services
- 80511000 · Staff training services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@great-western-rail-firstgroup.gov |
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