Expired contract
DVSA Call Centre Additional Resourcing - Call Surges
Details
- Supplier(s)
- go-centric Limited
- Value
- GBP 1,286,014.8
- Duration
- 3 years
- Topic
- Call centre
- Published
- 5 January 2022
- Source
- uk:contracts_finder
Tender description
Surges in call volumes during the Covid-19 pandemic resulted in the Driver and Vehicle Standards Agency (DVSA) requiring additional call centre resource at short notice.
Timeline
- Completed: Award date10 December 2021
- Completed: Award published5 January 2022Current notice
- Completed: Contract expiry date9 December 2024
About the buyer
Driver and Vehicle Standards Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov |
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