NEPO528 PSEUDO DYNAMIC PURCHASING SYSTEM FOR THE PROVISION OF BRITISH SIGN LANGUAGE INTERPRETERS

Tender description

The Association of North East Councils Limited trading as NEPO is inviting tenders for organisations to participate in a maximum 60 month Pseudo Dynamic Purchasing System for the provision British Sign Language Interpreters to provide a compliant route to market for both planned and unplanned requirements related to the Provision of British Sign Language Interpreting Services for those members of public for whom British Sign Language is their primary method of communication. The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Pseudo Dynamic Purchasing System must register their expression of interest and submit a tender through the NEPO eTender System. If not already registered, candidates should register on the NEPO eTender system at https://procontract.due-north.com/register. Tenders must be submitted using the link above. Tenders submitted via post or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352. For non time-critical issues, such as passwords, general account queries and location of information etc, please contact Proactis Supplier Support Helpdesk Ticketing System(http://proactis.kayako.com/) and select ProContract V3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email ProContractSuppliers@proactis.com . This will automatically log a support ticket on the Proactics Supplier Support Helpdesk. NEPO does not give any guarantee and/or warrant the actual value of orders (if any) which will be placed with the successful suppliers by any Contracting Authority using the Pseudo Dynamic Purchasing System pursuant to this process and accepts no liability thereof. Lot 1: Lot 1 - Face to Face and Video Link This Lot incorporates all elements of Lot 2 - Face to Face and Lot 3 - Video Link 3. Providers must be able to supply against all requirements to be considered: • British Sign Language (face to face and video link) • Speech to Text Operator • Lip speaking (face to face and video link) Services may be required 24 hours a day, 7 days a week and Providers must ensure that they can comply with this requirement. Lot 2: Lot 2 - Face to Face An Interpreter is physically present in order to allow parties to communicate via the following methods: • British Sign Language • Speech to Text Operator • Lip speaking Services may be required 24 hours a day, 7 days a week and Providers must ensure that they can comply with this requirement. Lot 3: Lot 3 - Video Link An Interpreter is present via video link to allow parties to communicate via the following methods: • British Sign Language • Lip speaking Services may be required 24 hours a day, 7 days a week and Providers must ensure that they can comply with this requirement. Lot 4: Lot 4 - Specialist Services An Interpreter is present to allow parties to communicate via the following methods: • Deafblind Communication • International Sign Language • Deaf Relay Interpreting Services may be required 24 hours a day, 7 days a week and Providers must ensure that they can comply with this requirement.