Repair and maintenance services

Tender description

Cassiltoun Housing Association plans to engage, for a period of 3 years, an experienced contractor to provide a common stair-cleaning service for its residents within its tenemental and flatted developments in the Castlemilk area of Glasgow. Cassiltoun Housing Association wishes to engage a suitably qualified contractor for a 3-year period to: (a) provide an exemplary stair-cleaning service to residents of the tenement housing stock within Cassiltoun’s ownership and management; (b) achieve targets on quality and timescale for a fixed price and/or rates; (c) achieve value for money and minimise administrative costs by agreeing a fixed price for the provision of services for a set period; (d) achieve resident satisfaction levels of a least 95 %, per Cassiltoun HA’s satisfaction survey that will be carried out at intervals during the contract.