Intelligent Automation

Tender description

NHS SBS are looking to implement a framework that allows NHS organisations and other public sector bodies to purchase Intelligent Automation. The Intelligent Automation Framework intends to provide a contractual vehicle to support the adoption, implementation and on-going development of Intelligent Automation across Approved Organisations, offering access to services and software that will address a wide range of Intelligent Automation solutions. Intelligent Automation (IA) is a developing technology due to its capacity to increase efficiency, reduce costs, and improve quality. Lot 1: Intelligent Automation Services This Lot allows Approved Organisations to procure Intelligent Automation Services from Consultancy and Implementation to on-going Support. This lot is designed for Approved Organisations who require the expertise and specialised support from Intelligent Automation service providers in setting up and implementing an in-house Intelligent Automation service for their organisation, with the end goal being to transfer the day to day running of Intelligent Automation back to the Approved Organisation. It is expected that Approved Organisations will procure such services and solutions on a project by project/requirement by requirement basis. Lot 2a: Intelligent Automation Software & Licensing This lot allows Approved Organisations to procure ‘off the shelf’ Intelligent Automation Software and Licensing direct from software vendor Contractors. This lot is designed for Approved Organisations who have an already established or are building their own in-house Intelligent Automation function but require a compliant contractual route to purchasing further Intelligent Automation software, solutions and licenses. Lot 2b: Add-on Software & Licensing to Intelligent Automation Under this lot, Contractors can supply the below Add-on software, licenses and solutions which interoperate within an Intelligent Automation ecosystem direct to Approved Organisations along with any associated professional support services Lot 3: Intelligent Automation as a Service (IAaaS) Intelligent Automation as a Service (IAaaS) is an outcome based, Managed Service solution whereby Approved Organisations can fully outsource their Intelligent Automation requirements to a third-party service provider. This lot is designed to make Intelligent Automation more accessible to Approved Organisations by allowing them to procure on an entirely outcome based/service consumption based, fixed price-per-process operating and commercial subscription model. It is designed for Approved Organisations who want to completely outsource the day to day running of an Intelligent Automation service and solution due to barriers to entry into this area such as funding and lack of internal expertise. This lot may also include ‘Centre of Excellence as a service’.