Entertainment services

Tender description

National Galleries Scotland (NGS) require a service provider(s) to plan, develop and produce high quality audio-guide content as well as for the loan and maintenance of audio devices, equipment and accessories for a new audio guide offer. This contract has been split into 2 lots with the possibility of award of the contract to one sole service provider or the award of one service provider per lot. This procurement will be conducted through an Open OJEU procedure. Economic operators may be excluded from this competition if they are in any situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. The service provider shall lease and maintain audio devices, equipment and accessories for visitors to receive audio content about the collection with ease and comfort. Beyond the device itself there may be headphones and lanyards to consider (the lanyards in particular may need to incorporate the identity of a sponsor). The device solution will come with a cloud-based Content Management System (CMS) for the administration and publishing of content to devices. Analytics and insights will be accessible via the CMS. The service provider will be required to manage the development and production of audio-guide content from planning through to the provision of files formatted for uploading to a cloud-based Contract Management System (CMS) synchronized with devices. This will include the research, content development, script writing, translation, recording and supply of files in an agreed format. The contract will cover a variety of foreign language translations.