IT services: consulting, software development, Internet and support

Tender description

The contracting authority proposes to engage in a competitive process for the establishment of a single-party framework agreement for the provision of a regulatory and case management platform and associated services to the Health and Safety Authority. The contracting authority proposes to engage in a competitive process for the establishment of a single-party framework agreement for the provision of a regulatory and case management platform and associated services to the Health and Safety Authority. In 2018, the authority launched a 4-year ICT strategy (2019-2022) as part of its commitment to align ICT with business needs. The ICT strategy identifies a number of key initiatives, with the highest priority initiative identified as a business transformation programme focussing on optimising and challenging existing work practises and processes to support core regulatory and business operations. The authority wants to introduce new ways of working, to challenge and change how we deliver our mandate, considering both the processes, which are in place today and those that may be required in the future. The technology solution sought under this competition will underpin and support these goals. There are a number of existing technology solutions in use today in the authority, the core compliance and enforcement business application, GeoSmart, no longer meets the needs of the organization and a new technology solution is being sought from the market under this competition. The new platform must support the authority in realising its business goals and objectives as outlined in section 5 of the attached PQQ.