NHS Sheffield CCG : Crisis Café (Lot 1) and Wellbeing Ambassadors (non-clinical) (Lot 2)

Tender description

In March 2020, NHS England announced new funding to be made available to local areas to strengthen mental health crisis teams and to provide new alternative forms of provision such as crisis cafes and safe havens. Through the CCG engagement work residents of Sheffield have told us they want an alternative to traditional clinical places to attend in non life threatening crisis situations. Lot 1: Crisis Cafe Service Crisis Café Lot 1 : • The crisis café will deliver crisis support to those experiencing a mental health crisis. • The café will allow access without prior arrangement of wait in a safe environment. • A ‘hot drink’, a ‘listening ear’, practical support or help to access specialist mental health services (if required) will be provided. • We expect the café to be staffed by people with experience, knowledge and expertise in mental health. • The café is anticipated to operate 7 days per week opening (as a minimum) between 6pm and 12am (the provider will be expected to evaluate and refine opening times after the first 12 months to align to informed levels of demand) Wellbeing Ambassadors (non-clinical) (Lot 2): • The Wellbeing Ambassadors will support people who are being seen in the hospital Emergency Department or will help people to access the Crisis Café. • The ambassadors may also provide support to individuals who are on waiting lists or awaiting a decision over their mental health and ongoing treatment/interventions. Additional information: This lot was not awarded. The funding for this lot was £250,000 to £300,000 per annum. The contract length was for 2 years with an option of a 2 year extension. Maximum contract length would be 4 years. The value in this notice is for 4 years. Lot 2: Wellbeing Ambassadors Wellbeing Ambassadors (non-clinical) (Lot 2): • The Wellbeing Ambassadors will support people who are being seen in the hospital Emergency Department or will help people to access the Crisis Café. • The ambassadors may also provide support to individuals who are on waiting lists or awaiting a decision over their mental health and ongoing treatment/interventions. Additional information: This lot awarded. The contract duration is 2 years with option to extend by 2 years making a total of 4 years. The annual funding is £15,000 per annum. Lot 1: Crisis Cafe Service Crisis Café Lot 1 : • The crisis café will deliver crisis support to those experiencing a mental health crisis. • The café will allow access without prior arrangement of wait in a safe environment. • A ‘hot drink’, a ‘listening ear’, practical support or help to access specialist mental health services (if required) will be provided. • We expect the café to be staffed by people with experience, knowledge and expertise in mental health. • The café is anticipated to operate 7 days per week opening (as a minimum) between 6pm and 12am (the provider will be expected to evaluate and refine opening times after the first 12 months to align to informed levels of demand) Wellbeing Ambassadors (non-clinical) (Lot 2): • The Wellbeing Ambassadors will support people who are being seen in the hospital Emergency Department or will help people to access the Crisis Café. • The ambassadors may also provide support to individuals who are on waiting lists or awaiting a decision over their mental health and ongoing treatment/interventions. Additional information: This lot was not awarded. The funding for this lot was £250,000 to £300,000 per annum. The contract length was for 2 years with an option of a 2 year extension. Maximum contract length would be 4 years. The value in this notice is for 4 years. Lot 2: Wellbeing Ambassadors Wellbeing Ambassadors (non-clinical) (Lot 2): • The Wellbeing Ambassadors will support people who are being seen in the hospital Emergency Department or will help people to access the Crisis Café. • The ambassadors may also provide support to individuals who are on waiting lists or awaiting a decision over their mental health and ongoing treatment/interventions. Additional information: This lot awarded. The contract duration is 2 years with option to extend by 2 years making a total of 4 years. The annual funding is £15,000 per annum.