HMCTS CFT - Tribunal Jurisdiction Contract

Tender description

The Reform Programme includes the CFT Programme, which aims, with its partners, to transform the Civil, Family and Tribunals jurisdictions through the design and delivery of new digital services. These digital services are being developed within a coherent architecture which maximises reuse, and to support the resolution of Civil, Family and Tribunal cases fairly and speedily, providing new routes to justice that fulfil the ambition of an 'online court'. The CFT Programme is progressing a new commercial model of moving from rainbow teams to utilising one supplier per Jurisdiction on a managed service basis. This approach is consistent across the Programme and designed to deliver the outcomes required for successful delivery of the Programme into live services. HMCTS is seeking a managed service supplier to ensure that high quality digital services are developed and made Live for the Tribunal jurisdiction that are simple, easy to use and meet the government service standard. The supplier will be responsible for delivering the outcomes as specified in the contract and Statement of Work (SOW).