Catering EPOS (Electronic Point of Sale) and Warehousing System (CEWS)

Tender description

Transport for Wales (TfW) has procured a Catering EPOS (Electronic Point of Sale) and Warehousing System (CEWS) for use predominantly on TfW trains (mobile) with the option to extend to static properties on the Wales and Borders Rail Network, if required. Lot 1: TfW requires a cost-effective efficient Electronic Point of Sale (EPOS) system and devices that can undertake back office functionality which includes the ability to analyse stock levels and place orders. TfW has procured a supplier who can provide an EPOS and CEWS proposal including both hardware and software to support retail and complimentary sales, in multiple sales locations primarily onboard trains (mobile service required) and at stations on the Wales and Borders Rail Network. The device handles the mobile point of sale functionality for operation onboard and on-the ground at fixed locations, as required. The system is able to provide and manage all end/start of the day process as well as linking to TfW’s back-office function with an automated and manual data transfer for ordering and cash management. A dedicated account manager and a helpdesk service is required for the duration of the contract.