Expired contract

Research to explore the drivers and barriers to business customers' use of their HMRC online tax account

Details

Buyer
HM Revenue & Customs (HMRC)
Supplier(s)
IFF Resarch
Value
GBP 35,000
Duration
6 months
Topic
Research services
Published
17 November 2021
Source
uk:contracts_finder

Tender description

The supplier will undertake research to understand the drivers and barriers to business customers' use of the Business Tax Account (BTA). The findings will inform HMRC about the factors that motivate and influence customer channel choice, in relation to their business tax affairs, as well as inform future improvements to the BTA and other HMRC online tax accounts.

Timeline

  1. Award date7 October 2021
  2. Award published17 November 2021
    Current notice
  3. Contract expiry date8 April 2022

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73110000 · Research services

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