Expired contract

Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world

Details

Supplier(s)
Gate One Limited
Value
GBP 150,000
Duration
3 months
Topic
Technical testing, analysis and consultancy services
Published
9 November 2021

Tender description

Waltham Forest Council is seeking expert assistance to help us innovate our customer experience and frontline service delivery. This project will form part of our new Digital and Technology Strategy to enable our Customer Experience Strategy, which in turn sits as part of our new Public Service Strategy, the council's response to the challenges and opportunities presented by the pandemic.

Timeline

  1. Completed: Award published9 November 2021
    Current notice
  2. Completed: Award date10 November 2021
  3. Completed: Contract expiry date10 February 2022

About the buyer

London Borough of Waltham Forest is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 71600000 · Technical testing, analysis and consultancy services
  • 72224000 · Project management consultancy services
  • 73000000 · Research and development services and related consultancy services

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Decision makers

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