Contract for Provision of Technology Innovation in Customer Experience and Frontline Service delivery, for the post-Covid world
Details
- Supplier(s)
- Gate One Limited
- Value
- GBP 150,000
- Duration
- 3 months
- Topic
- Technical testing, analysis and consultancy services
- Published
- 9 November 2021
- Source
- uk:contracts_finder
Tender description
Waltham Forest Council is seeking expert assistance to help us innovate our customer experience and frontline service delivery. This project will form part of our new Digital and Technology Strategy to enable our Customer Experience Strategy, which in turn sits as part of our new Public Service Strategy, the council's response to the challenges and opportunities presented by the pandemic.
Timeline
- Completed: Award published9 November 2021Current notice
- Completed: Award date10 November 2021
- Completed: Contract expiry date10 February 2022
About the buyer
London Borough of Waltham Forest is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 71600000 · Technical testing, analysis and consultancy services
- 72224000 · Project management consultancy services
- 73000000 · Research and development services and related consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov |
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