CON-18-187 Facilities Management

Tender description

The FCA is seeking to appoint two bundled service providers to deliver Facilities Services at 12 Endeavour Square, London E20 1JN. The FCA is establishing a contractual mechanism to provide Facilities Services to the FCA for a period of five years starting from 1 July 2020, with an option to extend for two further periods of twelve months. The Contracts will be owned and managed by the FCA, with provision for it to be used by itself. The bundled services delivery model consists of two lots: Lot 1- Facilities Management and Lot 2 - Catering/Front of House (FOH). Lot 1: Facilities Management (FM) The FCA is seeking to appoint a bundled service providers to deliver Facilities Management Services at 12 Endeavour Square, London E20 The FCA is establishing a contractual mechanism to provide Facilities Services to the FCA for a period of five years starting from 1 July 2020, with an option to extend for two further periods of twelve months. The Contracts will be owned and managed by the FCA, with provision for it to be used by itself. Lot 1 of the of the bundled services delivery model is for Facilities Management. Summary of the key services: •Helpdesk o24/7 Helpdesk solution •M&E – Building Maintenance oAsset management oMoves and changes oFurniture oEnvironmental management •Cleaning oInternal Cleaning including glazing, communication rooms and periodic deep cleans oSite Based Dry Cleaning Service oGeneral Waste oConfidential Waste oPlanting oPest control •Security - Physical Security & Reception Services oGuarding oSecurity systems & access control oFirst Aid •Office Services oBusiness Post (including scanning) oPersonal post and Personal post solution, e.g. Amazon style lockers oFranking oReprographics oCouriers oPrinting - Full asset service, including water/feed, 1st fix only. Network issues will be reported to BTS. oLocker & key management oFCA Owned contracts operationally delivered by the Supplier management of: - Archiving Management - Stationery Lot 2: Catering/Front of House The FCA is seeking to appoint a bundled service providers to deliver Facilities Management Services at 12 Endeavour Square, London E20 The FCA is establishing a contractual mechanism to provide Facilities Services to the FCA for a period of five years starting from 1 July 2020, with an option to extend for two further periods of twelve months. The Contracts will be owned and managed by the FCA, with provision for it to be used by itself. Lot 2 of the of the bundled services delivery model is for Catering/Front of House. Summary of the key services: •Catering oRestaurant service oKitchen asset maintenance oKitchen cleaning and deep cleaning oVending machine service (including maintenance, PAT) oHospitality (incl. dining) oBritta taps / new solution •FOH Services oMain Reception desks oClient floor reception desks oConference suite / Client room management oAV oPorterage