Education Village Academy Trust - Managed Service

Tender description

This procurement is all about identifying a single supplier to provide a fully outsourced managed service to the Trust. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract. Further details regarding timescales are noted below but in summary this is advertised as a maximum 5 year service with start and end dates as follows: • Service start date - 21st February 2022 (First Day of Spring Half Term) • Service end date - 20th February 2027 The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible to both stabilise, address historic under investment in ICT and move to a predominantly cloud/off-site environment. It is envisaged the main part of this will be complete by the end of the Summer of 2022. Going forward there may well also be opportunity to include wider communications infrastructure into the deliverables under the same contract - The FTS advertisement takes note of this. The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to; • strategic advice and direction to the Trust regarding ICT • a core 50 week service • service desk • local staffing that bidders deem necessary to deliver the SLA • responsibility for design, specification, installation and management of all ICT infrastructure • supply of goods and services based on an agreed Best Value (BV) approach • management of all ICT against an agreed SLA • management of 3rd parties • relevant monitoring, management, patching and reporting • training - technical and curriculum as necessary • expectation that the provider will drive innovation • risk registers and inventory management • collective partnership targets aligned to the Trusts objectives • probable integration and upgrade of the communications and security infrastructure Bidders should note the following; • The Trust will provide a standard contract as part of the ITT Pack • There will be a requirement for TUPE - only from the Trust Further details about the solution requirements will be provided to those bidders who are shortlisted to receive the ITT pack. Lot 1: This procurement is all about identifying a single supplier to provide a fully outsourced managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract. Further details regarding timescales are noted below but in summary this is advertised as a maximum 5 year service with start and end dates as follows: • Service start date - 21st February 2022 (First Day of Spring Half Term) • Service end date - 20th February 2027 The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible to both stabilise, address historic under investment in ICT and move to a predominantly cloud/off-site environment. It is envisaged the main part of this will be complete by the end of the Summer of 2022. Going forward there may well also be opportunity to include wider communications infrastructure into the deliverables under the same contract - The FTS advertisement takes note of this. The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to; • strategic advice and direction to the Trust regarding ICT • a core 50 week service • service desk • local staffing that bidders deem necessary to deliver the SLA • responsibility for design, specification, installation and management of all ICT infrastructure • supply of goods and services based on an agreed Best Value (BV) approach • management of all ICT against an agreed SLA • management of 3rd parties • relevant monitoring, management, patching and reporting • training - technical and curriculum as necessary • expectation that the provider will drive innovation • risk registers and inventory management • collective partnership targets aligned to the Trusts objectives • probable integration and upgrade of the communications and security infrastructure Bidders should note the following; • The Trust will provide a standard contract as part of the ITT Pack • There will be a requirement for TUPE - only from the Trust Further details about the solution requirements will be provided to those bidders who are shortlisted to receive the ITT pack.