SOP2SaaS Programme – SaaS ERP Implementation Partner

Tender description

The Authority intended to procure services of an Implementation Partner to facilitate an operations and technology transformation across finance, HR, payroll and procurement and the replacement of the Single Operating Platform (SOP) and associated systems (as specified in the procurement documents) with a Software as a Service (SaaS) cloud-based Enterprise Resource Planning (ERP) solution which meets the Authority's requirements. Please Note: The Authority intended to procure separately the SaaS ERP licences for the SaaS ERP solution which will form part of the Tenderer's response and which the Implementation Partner shall implement and configure under this procurement. Lot 1: The authority currently uses a version of Oracle eBusiness Suite version R12 as its ERP system (known as SOP) which supports approximately 8 500 staff based in the UK. This is provided and maintained via a contract with Shared Services Connected Ltd (referred to as the BPO Supplier) which is due to expire on 31 October 2023. The system is used across the authority directorates and functions by line managers, employees and functional users. The BPO supplier provides the SOP system, support services relating to the SOP system (for example, application support and maintenance) and change services relating to SOP. SOP is an on premise solution and the authority sought to replace SOP with a SaaS alternative. The authority intended to procure services of an implementation partner to facilitate an operations and technology transformation across finance, HR, payroll and procurement and the replacement of SOP and associated systems with a SaaS ERP solution which met the authority's requirements. Following the completion of the evaluation of final tenders, the authority intended to procure separately the licences required to implement and operate the SaaS ERP identified as meeting the authority's needs in the implementation partner's tender. The authority intended to award the SaaS ERP licences directly with the SaaS ERP vendor.