Maintenance Tender including Responsive Repairs & Voids, 3 Star Gas Servicing and Electrical Testing 2021-2024

Tender description

The Contracting Authority Cobalt Housing Ltd, owns and manages nearly 6,000 general needs homes in the L9, L10, L11 and L13 post codes of Liverpool. Their mission is to create strong and sustainable communities where people flourish and they are committed to making a positive difference to peoples' lives. The quality of the maintenance services they provide is therefore of paramount importance in ensuring high customer satisfaction in the services they deliver. They are seeking to appoint Providers to deliver the following maintenance contracts: Lot 1: Responsive Repairs and Void Property Works. Lot 2: Gas Servicing and Heating Maintenance. Lot 3: Electrical Testing and Maintenance. The successful Service Providers must show a commitment to value for money, commitment to addressing social inclusion, and high levels of customer care. The Contracts will be for an initial 36 months commencing on or about the 1st May 2021 with the potential to be extend for up to a further 4 years Lot 1: Responsive Repairs and Void Property Maintenance The Contracting Authority is seeking to appoint a Service Provider to provide maintenance services to their various dwellings and schemes located in Liverpool. The current property portfolio comprises nearly 6000 general needs homes with an on-going development programme. The maintenance services will include responsive maintenance, void property works, major works (renewal of kitchens, bathrooms, domestic electric installations in void properties, disabled adaptations, disrepair works and structural and fabric repairs), out of hours emergency callouts and provision of an out of hours call handling service for both this contract and the lot 2 gas servicing and maintenance contract. The Contracting Authority reserves the right to add additional services of a similar nature throughout the duration of the Contract subject to the terms of Regulation 72 of the Public Contract Regulations 2015 (as amended). Full details of all dwellings and schemes that will receive maintenance services and which are included in the proposed contract are provided in the procurement documents. Units and schemes may be added or deleted both prior to tender and during the contract period in accordance with the development and acquisitions/disposal programme. The proposed initial contract period will be 36 months commencing on or before the 1st May 2021, all subject to provisions for earlier termination including a break clause and annual renewals based on meeting and maintaining key Performance indicators, and with the Contracting Authority having the option to extend for up to a further 2 years, followed by a further extension of up to 2 years. The annual budget for this Contract is £3,306,000 excluding VAT. The Service Provider will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the Contracting Authority and their residents and must be responsive to achieving collaborative working practices, innovation and continuous improvement, demonstrate commitment to addressing social inclusion, and achieve high levels of customer care. The Contract will be based on the NHF Form of Contract 2011 (rev 7:2020)incorporating aspects of the M3NHF Schedule of Rates Version 7.1: Responsive Maintenance and Void Property Works with additional sections in respect of Asbestos Works, Disabled Adaptations and Fire Safety. The Contracting Authority cannot guarantee the extent or value of any works that may be awarded to the Service Provider. TUPE will apply to this contract. Lot 2: Gas Servicing and Heating Maintenance The Contracting Authority is seeking to appoint a Service Provider to provide maintenance services to their various dwellings and schemes located in Liverpool. The current property portfolio comprises nearly 6000 general needs homes with an on-going development programme. The maintenance services will include periodic inspection , testing, certification, servicing and maintenance of gas fired and ASHP heating appliances and installations, with the option for the Contracting Authority to commission boiler renewals and upgrades and the removal, renewal and upgrading of central heating installations comprising gas fired heating appliances and system installations The Contracting Authority reserves the right to add additional services of a similar nature throughout the duration of the Contract subject to the terms of Regulation 72 of the Public Contract Regulations 2015 (as amended). Full details of all dwellings and schemes that will receive maintenance services and which are included in the proposed contract are provided in the procurement documents. Units and schemes may be added or deleted both prior to tender and during the contract period in accordance with the development and acquisitions/disposal programme. The proposed initial contract period will be 36 months commencing on or before the 1st May 2021, all subject to provisions for earlier termination including a break clause and annual renewals based on meeting and maintaining key Performance indicators, and with the Contracting Authority having the option to extend for up to a further 2 years, followed by a further extension of up to 2 years. The annual budget for this Contract is £1,105,000 excluding VAT. TThe Service Provider will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the Contracting Authority and their residents and must be responsive to achieving collaborative working practices, innovation and continuous improvement, demonstrate commitment to addressing social inclusion, and achieve high levels of customer care. The Contract will be based on the NHF Form of Contract 2011 (rev 7:2020) (Gas and Heating) incorporating aspects of the M3NHF Schedule of Rates Version 7.1: Gas Appliance Servicing and Maintenance with additional sections in respect of Fire Safety. The Contracting Authority cannot guarantee the extent or value of any works that may be awarded to the Service Provider. TUPE will apply to this contract. Lot 3: Electrical Testing and Maintenance The Contracting Authority is seeking to appoint a Service Provider to provide maintenance services to their various dwellings and schemes located in Liverpool. The current property portfolio comprises nearly 6000 general needs homes with an on-going development programme. The maintenance services will include periodic inspection , testing, certification, servicing and remedial maintenance of domestic and communal electrical installations and extractor installations, with the option for the Contracting Authority to commission the complete rewiring of domestic dwellings. The Contracting Authority reserves the right to add additional services of a similar nature throughout the duration of the Contract subject to the terms of Regulation 72 of the Public Contract Regulations 2015 (as amended). Full details of all dwellings and schemes that will receive maintenance services and which are included in the proposed contract are provided in the procurement documents. Units and schemes may be added or deleted both prior to tender and during the contract period in accordance with the development and acquisitions/disposal programme. The proposed initial contract period will be 36 months commencing on or before the 1st May 2021, all subject to provisions for earlier termination including a break clause and annual renewals based on meeting and maintaining key Performance indicators, and with the Contracting Authority having the option to extend for up to a further 2 years, followed by a further extension of up to 2 years. The annual budget for this Contract is £148,000 excluding VAT. The Service Provider will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the Contracting Authority and their residents and must be responsive to achieving collaborative working practices, innovation and continuous improvement, demonstrate commitment to addressing social inclusion, and achieve high levels of customer care. The Contract will be based on the NHF Form of Contract 2011 (rev 7:2020) (M&E Services) incorporating aspects of the M3NHF Schedule of Rates Version 7.1: Electrical Upgrading and Maintenance with additional sections in respect of Fire Safety and Ventilation. The Contracting Authority cannot guarantee the extent or value of any works that may be awarded to the Service Provider. TUPE will apply to this contract.