ID 3534429 - DoF - Purchase of patching product for non-Microsoft products on desktop clients

Tender description

IT Assist has responsibility for the delivery of common IT systems and services to support the business objectives of the 9 Northern Ireland Civil Service (NICS) Departments and approximately 40 Arms-Length organisations. Services are delivered to approximately 28000 NICS staff and customers located across Northern Ireland. One of the services is the supply, management and security of client desktop/laptops for customers to use for the execution of their business. IT Assist currently use Microsoft SCCM 2019 for the management and security patching of all client desktop and laptops. SCCM is used to scan and apply the required patches for all Microsoft products on the clients and a small number of 3rd party products security patches are applied for example Adobe. For the 3rd party applications a SCCM package has to be developed each time containing the latest patch and pushed out to every desktop. IT Assist has identified a need for a product that will allow them to more efficiently manage the security patching of the large number of 3rd party applications that are in use while maintaining the well embedded SCCM client infrastructure. IT Assist requires a 5 year contract (3 years initial with 2 optional extension years) for the supply and delivery of a patch management system to integrate into the SCCM environment that will allow clients to have 3rd party non Microsoft products security patched. Please see document entitled “ID 3534429– Specification Schedule” for full details of the requirement”. Lot 1: IT Assist has responsibility for the delivery of common IT systems and services to support the business objectives of the 9 Northern Ireland Civil Service (NICS) Departments and approximately 40 Arms-Length organisations. Services are delivered to approximately 28000 NICS staff and customers located across Northern Ireland. One of the services is the supply, management and security of client desktop/laptops for customers to use for the execution of their business. IT Assist currently use Microsoft SCCM 2019 for the management and security patching of all client desktop and laptops. SCCM is used to scan and apply the required patches for all Microsoft products on the clients and a small number of 3rd party products security patches are applied for example Adobe. For the 3rd party applications a SCCM package has to be developed each time containing the latest patch and pushed out to every desktop. IT Assist has identified a need for a product that will allow them to more efficiently manage the security patching of the large number of 3rd party applications that are in use while maintaining the well embedded SCCM client infrastructure. IT Assist requires a 5 year contract (3 years initial with 2 optional extension years) for the supply and delivery of a patch management system to integrate into the SCCM environment that will allow clients to have 3rd party non Microsoft products security patched. Please see document entitled “ID 3534429– Specification Schedule” for full details of the requirement”. Lot 1: IT Assist has responsibility for the delivery of common IT systems and services to support the business objectives of the 9 Northern Ireland Civil Service (NICS) Departments and approximately 40 Arms-Length organisations. Services are delivered to approximately 28000 NICS staff and customers located across Northern Ireland. One of the services is the supply, management and security of client desktop/laptops for customers to use for the execution of their business. IT Assist currently use Microsoft SCCM 2019 for the management and security patching of all client desktop and laptops. SCCM is used to scan and apply the required patches for all Microsoft products on the clients and a small number of 3rd party products security patches are applied for example Adobe. For the 3rd party applications a SCCM package has to be developed each time containing the latest patch and pushed out to every desktop. IT Assist has identified a need for a product that will allow them to more efficiently manage the security patching of the large number of 3rd party applications that are in use while maintaining the well embedded SCCM client infrastructure. IT Assist requires a 5 year contract (3 years initial with 2 optional extension years) for the supply and delivery of a patch management system to integrate into the SCCM environment that will allow clients to have 3rd party non Microsoft products security patched. Please see document entitled “ID 3534429– Specification Schedule” for full details of the requirement”.