NWICS Cloud Infrastructure Managed Service, Configuration and Support

Tender description

The NNUH hospital is the host to the Norfolk and Waveney Integrated Care System's (ICS) system wide Azure cloud infrastructure termed the "HCDA" or Health & Care Data Architecture. For the first wave of COVID, we have established an Azure environment (subscription and some resource groups) which is now being scaled and built on further to establish a system-wide architecture which will host health data from all healthcare providers in our care system and support a) direct clinical care; b) business intelligence and analytics; and c) research and development. The Integrated Care System (ICS) using NNUH NHS Trust as a delivery vehicle is now looking for a technology partner to offer a complete managed service in Azure. To support us in designing, configuring, building, and monitoring a complete end-to-end Azure cloud environment, including security, RBAC and on-going enterprise level support. We are looking for a technical partner to work alongside us to help configure and build components of a cloud-based infrastructure to establish a system-wide data architecture for all of the health data in Norfolk and Waveney. The supplier will work with us to extend the current Azure configured data ingest area, to install and configure the infrastructure to support additional components such as a central integration engine, master patient index, persistent storage layer, and data processing functions (Azure Data Factory, HL7 message processing, etc). We also require security and networking expertise to establish safe and secure integration and interoperability with multiple external organisations. We will require expertise in ongoing management of all aspects of the infrastructure including but not limited to backups, security and performance.