Awarded contract

Provision of an out of hours repair call handling service

Details

Buyer: Pobl Group
Supplier(s): Delta Wellbeing
Value: GBP 160,000
Topic: Housing services
Published: 24 August 2021
Source: uk:sell2wales

Tender description

The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 10,000 calls annually. Lot 1: The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 10,000 calls annually.

Timeline

Completed: Award date26 July 2021
Completed: Award published24 August 2021
Current notice

About the buyer

Pobl Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

70333000 · Housing services
79342300 · Customer services
79510000 · Telephone-answering services
79512000 · Call centre

Decision makers

Connect with the people behind this procurement.

Contact name	Job title	Phone number	Work email
	Head of Procurement	+44 •••• ••••••	••••••••@pobl-group.gov
	Commercial Director	+44 •••• ••••••	••••••••@pobl-group.gov
	Procurement Manager	+44 •••• ••••••	••••••••@pobl-group.gov
	Category Lead	+44 •••• ••••••	••••••••@pobl-group.gov
	Senior Buyer	+44 •••• ••••••	••••••••@pobl-group.gov
	Contracts Manager	+44 •••• ••••••	••••••••@pobl-group.gov

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