NFCC Human Resources Managed Services Framework Agreement

Tender description

The Authority is putting in place a Framework Agreement, for the duration of 2 years plus 1, for the provision of managed human resources (HR) services. The Authority have a need to appointment a single prime contractor, or a consortium with a lead supplier acting as prime contractor, to work in effective partnership by providing access to a range of high-quality HR services and solutions on a managed service basis. The solution will range from enabling the full managed service of the entire HR function, just a single element of it (e.g., administration and support function), or a bespoke solution tailored to complement the Authority’s in-house resources. Lot 1: The Supplier shall offer as a minimum the following specialisms listed below to the Required Standard: • Project Management – The management and delivery of programs and projects designed to enhance the effectiveness of the organisations HR management and planning and of its HR function and strategy • Cultural transformation • Dispute management • Employee relations and communications • Human resource functions, process and design • Human resource terms and conditions and policies including health and safety, employment contracts and company handbook • Advice on managing agency and temporary staff; and review of IR35 governance • Organisational training and development • Performance management (including pay, reward and benchmarking) • Recruitment policy (internal and external) and strategy (not delivery of staffing and recruitment services) • Staffing • Talent management Call-Off Contract - Phase 1 Organisational Transformation Project On award and establishment of the Framework Agreement, there will be an immediate call-off requirement to manage a project of organisational transformation towards a new operating model which will include the TUPE of workforce.