Expired contract

Cirrus Service Desk

Details

Buyer
Department for Business Energy and Industrial Strategy (BEIS)
Supplier(s)
CGI IT UK Ltd
Value
GBP 1,213,715
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
25 August 2021
Source
uk:contracts_finder

Tender description

First-line IT support service via telephone, portal and chat for Cirrus End User Compute users with tickets handled through a BEIS IT Service Management tool. Service also includes Major Incident Management coordination service.

Timeline

  1. Award date1 August 2021
  2. Award published25 August 2021
    Current notice
  3. Contract expiry date31 July 2023

About the buyer

Department for Business Energy and Industrial Strategy (BEIS) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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