FIREFIGHTER PENSIONS ADMINISTRATION SYSTEM

Tender description

West Midlands Fire Service provides Firefighter Pension administration services in house through a dedicated team of three full time staff under the leadership of the Payroll and Pensions Manager. Services are provided to a total membership of 4,439 members. The system is currently used by three members of the Pension section plus the Payroll and Pensions manager on a day to basis. It also provides a view only access to three staff members in the in-house Payroll team. The software for the current system is licenced to the Authority and runs on the Authority's internal hardware. The preferred organisational approach is to move to Software as a Service for all systems. As part of the tender response Bidders are to indicate if and how they could meet this approach or whether they would recommend an alternative method of delivery. This tender is for licences and support of a Firefighter Pensions Administration System for a period of 5 years with options to extend for a further 5 periods of 12 months. The new system must be available for use by the staff of the Pension section from no later than 5 November 2021.