The Provision of Student Counselling Services

Tender description

This Framework will provide counselling services for students across all Scottish HE/FE Institutions. Lot 1: All-Inclusive Student Counselling Services The provision of an all inclusive Student Counselling Service which will include, but not be limited to, the following: *Provision of an online peer to peer web portal *Provision of app-based information and support accessible via, but not limited to, iOS and Android Operating systems *Provision of an online suite of creative tools, videos, courses and web based therapy *Clinical Support, including but not limited to, a range of counselling services on a one-to-one basis given via secure video conferencing, telephone and in a face to face setting *An out of hours crisis intervention service, in the form of, as a minimum a 24-hour helpline with a referral system This service will be available to all universities and colleges in Scotland plus any other named Contracting Authority to access and call off as required. Lot 2: One to One Counselling Services The provision of a range of counselling services and other talking therapies on a one-on-one basis given via secure video conferencing, telephone and in a face-to-face setting. These services will be available to all universities and colleges in Scotland plus any other named Contracting Authority to access and call off as required.