TfL 94660 - Managerial & Professional Skills Training Framework

Tender description

Transport for London (TfL) and The Greater London Authority's (GLA) is seeking Service Providers for provision of Services for Learning & Development Managerial & Professional Skills training across four Lots. The Lots will consist of: Lot 1 - Communications and Personal Effectiveness Lot 2 - Managing Performance & Business Effectiveness Lot 3 - Finance Lot 4 - Employee Relations TfL requires a contract to be put in place for four (4) years; TfL is conducting a competitive tender for this contract for duration of two (2) years with an option to extend for up to a further 1 +1 year. For each Lot, the six (6) highest scoring compliant tenders following Stage 1 - Supplier Selection Questionnaire (SQ) will be shortlisted and invited to Stage 2 - Invitation to Tender (ITT). The three (3) highest scoring compliant tenders following Stage 2 - Invitation to Tender (ITT) will be awarded a place on the Lot. The Framework will have 3 suppliers being awarded a place on each Lot. Following the award of the Framework Agreement, the Authority may choose to award a Contract to one of the suppliers on a Lot, through either the direct award or mini competition procedure. Lot 1: Lot 1: Communications and Personal Effectiveness Lot 1: Communications and Personal Effectiveness Personal Impact Assertiveness Skills Influencing Skills Presentation Skills Building Engagement - Engaging Your People Customer Service Negotiation Skills Facilitation Skills Lot 2: Lot 2: Managing Performance & Business Effectiveness Lot 2: Managing Performance & Business Effectiveness Managing Your People - Introduction to Management Managing Performance/Managing Performance in LU Setting SMART Performance Objectives The Development and Career Conversation Managing Poor Performance Coaching Skills for Managers/Coaching for Managers Leading Your People Through Change Change Champions Building and Maintaining Resilience The Difficult Conversation Managing Through Change Report Writing Flexing Your Leadership Style Planning and Organising Change Manager Foundation Change Manager Practitioner Leading Diverse and Inclusive teams Leading Remote teams Lot 3: Lot 3: Finance Lot 3; To provide CCMs with the skills and knowledge necessary to make sound financial decisions and deliver greater value for money in TfL. To embed in CCMs an awareness of TfL’s overaching objective of cost efficiencies and cost savings in their approach to financial decisions Lot 4: Lot 4 – Employee Relations / Policy related training Lot 4: Employee Relations Managing Discipline & Conduct Investigation Skills Managing Attendance Note Taking Skills Recruitment Skills for Managers Bullying, Harassment and Grievance (Non LU) Managing Conflict at Work Conflict Management Managing Attendance LU Managing a Local Disciplinary Interview in LU Managing Investigations in London Underground Managing Harassment, Bullying and Grievances in LU Chairing Disciplinary Appeals Collaborative Trade Union Relationships