Business Re-Engineering Programme Provider

Tender description

In 2018 West Yorkshire Police (WYP) embarked on the procurement of an ERP solution to replace several of the existing technology solutions. As part of the procurement some work was undertaken to examine the existing administrative & functional processes at a high level to identify requirements for the new ERP solution. Unfortunately the option to pursue an ERP solution became unaffordable in the financial climate & it was decided to persevere with the existing solutions, albeit upgraded to more modern versions at lower cost. While WYP has embraced technology from an operational perspective, there is little or no self-service capability utilised in administrative & support functions, there remains a significant amount of resource expended on “back office” administration and processes. As a result of this WYP are seeking external support to review the current position & make recommendations for re-engineering the processes as well as use & administration of the systems themselves. Lot 1: In 2018 West Yorkshire Police (WYP) embarked on the procurement of an ERP solution to replace several of the existing technology solutions. As part of the procurement some work was undertaken to examine the existing administrative and functional processes at a high level to identify requirements for the new ERP solution. Unfortunately the option to pursue an ERP solution became unaffordable in the financial climate and so it was decided to persevere with the existing solutions, albeit upgraded to more modern versions at lower cost. While the Force has embraced technology from an operational perspective there is little or no self-service capability utilised in administrative and support functions, Digital Policing excepted, and there remains a significant amount of resource expended on “back office” administration and processes. As a result of this the force are seeking external support to review the current position and make recommendations for re-engineering the processes as well as use and administration of the systems themselves. The procurement will be conducted in accordance with the Restricted Procedure under the Public Contract Regulations 2015 (“the Regulations”).