PB2020-00227 Maintenance and 24 Hour Call Out/Repairs Service of Automatic Doors, Gates and Lifeline Equipment

Tender description

Darlington Borough Council has a requirement for maintenance and 24 hours repairs service for door entry, automatic gates and lifeline equipment for various properties within the Darlington area. These consist of warden call, door entry systems, auto-door operators and doors, auto sliding doors and gear and automatic gates. Lot 1: Darlington Borough Council has a requirement for maintenance and 24 hours repairs service for door entry, automatic gates and lifeline equipment for various properties within the Darlington area. These consist of warden call, door entry systems, auto-door operators and doors, auto sliding doors and gear and automatic gates. Call out response times required are as follows: Emergency - within 3 hours Urgent - within 24 hours Standard - within 5 days Follow on repair - completed within 5 days Other planned works - to be programmed and agreed By nature of the property tenures and type of systems being repaired/maintained there is a requirement for the engineers to be familiar with working in social housing, sheltered and extra care settings. The tenants/customers may be older, vulnerable, chaotic or have risk indicators which require an engineer to have an understanding of providing services to these specific client groups. All operatives must hold and carry the relevant CSCS card and also hold a current enhanced DBC check.