The Supply and Support of ESB Checkpoint Firewall Infrastructure

Tender description

The contracting entity intends to procure a contract for the supply and support of checkpoint firewall infrastructure services in the ESB. There is an expectation that the applicant will be able to deliver this solution across the island of Ireland, UK and Europe. The checkpoint firewall infrastructure in ESB is composed of the various components as listed below: The contract will require support on the following devices. • 2 x checkpoint appliance 23500; • 4 x 12200 next generation firewall; • 6 x checkpoint appliance 4400NGFW; • 40 x checkpoint appliance 2200; • 4 x 6500 next generation threat prevention appliance; • 1 x CPSM-NGSM50-EVNT; • 8 x Checkpoint Security VE Gateway AZURE Gateway. It is envisaged that the contract will run for an initial period of 3 years with an option to extend for a further 2 years subject to satisfactory performance. The agreement will be subject to regular operational review. Lot 1: The contracting entity intends to procure a contract to supply and support the checkpoint firewall infrastructure services in the ESB. The successful provider must be a registered checkpoint gold partner or higher. ESB Enterprise Services is responsible for delivering strategic advisory and core business services to enable delivery by all Business Units of ESB’s Brighter Future Strategy. IP Networks who are part of infrastructure services within IT delivery — enterprise services are solely responsible for the procurement, and support of the checkpoint firewall infrastructure. ESB’s existing checkpoint firewall infrastructure consists of two management servers running checkpoint high availability software on Gaia. The enforcement modules operate on the Checkpoint platform running Gaia and Checkpoint NG R80.10. Full hardware and software maintenance will be required for the devices supplied and for the devices already deployed. Over the lifetime of the contract, hardware appliances capable of running firewall security software and related security modules with associated licences may be required. The Checkpoint Smart Centre servers are in our Dublin based data centres. The enforcement modules are located at ESB sites throughout Ireland, United Kingdom and Europe. Management of checkpoint software licences for all devices and software modules is required. The checkpoint software support should provide the following services as a minimum: • ability to log support cases, 24 x 7; • access to Certified Checkpoint Support Staff in the relevant discipline and protected support web sites; • ability to log and track support cases with checkpoint; • telephone and e-mail support locally; • facility to obtain on-site support if required; • access for ESB staff to a secure portal/ftp site to transfer support files to aid troubleshooting of issues logged; • ability to deliver remote interactive support sessions over the internet e.g. skype, WebEx etc.; • software support for the existing Checkpoint Gaia and Checkpoint NG R80.10 and any new security infrastructure deployed over the course of the contract will also be required. Please refer to the individual instructions for submission of bids relevant to each tender issued via the system.