Closed tender

RfI - Customer Contact Billing and Collection Services (CBC) Renewal Programme

Details

Topic
IT services: consulting, software development, Internet and support
Published
30 June 2021
Submission
30 July 2021

Tender description

Before launching a procurement procedure to replace existing services and solutions currently supporting channels, customer contact, billing and debt management, NI Water is conducting a formal Pre-Market Engagement (PME) exercise. At a summary level this is intended to inform the marketplace of NI Water’s current position, needs, target outcomes, and thoughts around procurement approach as well as engage with solution vendors and integrators to inform NI Water in support of developing requirements, Target Operating Model, procurement strategy and business case.

Timeline

  1. Completed: Tender published30 June 2021
    Current notice
  2. Completed: Submission date30 July 2021

About the buyer

NI Water is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support
  • 72100000 · Hardware consultancy services
  • 72200000 · Software programming and consultancy services
  • 72210000 · Programming services of packaged software products
  • 72220000 · Systems and technical consultancy services
  • 72230000 · Custom software development services
  • 72240000 · Systems analysis and programming services
  • 72250000 · System and support services
  • 72260000 · Software-related services
  • 72300000 · Data services
  • 72400000 · Internet services
  • 72500000 · Computer-related services
  • 72510000 · Computer-related management services
  • 72540000 · Computer upgrade services
  • 72590000 · Computer-related professional services
  • 72600000 · Computer support and consultancy services
  • 72700000 · Computer network services
  • 72800000 · Computer audit and testing services
  • 72900000 · Computer back-up and catalogue conversion services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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