Medical Information Services (MedIS) Specialist Business Delivery Support

Tender description

Summary of the work Medical Information Services (Med IS) (Programme CORTISONE and Defence Healthcare Delivery Optimisation Programme (DHDO)) require specialist Business Delivery support for the delivery of an Eco-System of Med IS capability to meet the requirements of the Defence Medical Services. Expected Contract Length 2 Years Latest start date Thursday 1 July 2021 Budget Range This requirement has an estimated budget of £2,452,000 Why the Work is Being Done Medical Information Services (Med IS) (Programme CORTISONE and Defence Healthcare Delivery Optimisation Programme (DHDO)) require specialist Business Delivery support for the delivery of an Eco-System of Med IS capability to meet the requirements of the Defence Medical Services. CORTISONE is an incremental delivery of new capability that will replace current Services delivered as a combination of individual contracts and a Fully Managed Service. The intent of the DHDO programme is to reimagine and restructure the siloed, increasingly unaffordable and unsustainable model of Defence Primary Healthcare (DPHC) delivery in the Firm Base and leverage proven digital products and services to enable an ‘At Scale’ flexible delivery model of DPHC services across groups of partnered facilities. The Med IS vision is to replace current Services with a collection of Authority supported COTS Applications and Services to meet the need in all global settings. Some capability is being delivered now with further delivered planned once Business Cases are approved from Q2 FY 21/22. Problem to Be Solved The Programme needs specialist expertise who can support the team to secure Business Case Approval through the MoD and Cabinet Office processes and then support procurement and delivery activity. The specialist will be required to work with the Authority and its Enterprise of existing contracts to lead/support activities including; Business Case (BC) Assurance and Approval activities, generation of BC Cost Models (including CAAS/CAT approvals), Benefits Management / Realisation, Quality Assurance/Documentation, Governance, Planning, management of Dependencies, generation/upkeep of supporting Artefacts including MDAL, ITEAP, TLMP, Procurement and Commercial Strategies. They will also be required to lead Market Engagement activities pre-competition and provide SME input to scheduled Governance Meetings and Programme Boards. The Delivery Team will also require resources to deliver some of the SAFe Agile roles to lead/support the Programme delivery methodology, eg RTE and Scrum Master with Knowledge Transfer/Coaching to upskill the Delivery Team. The fully detailed SOR can be requested from michael.yung101@mod.gov.uk. Who Are the Users Medical Information Services (Med IS) (Programme CORTISONE and Defence Healthcare Delivery Optimisation Programme (DHDO)) have to secure Business Case Approval through the MoD and Cabinet Office processes and then undertake procurement and delivery activity to meet the requirements of the Defence Medical Service. Existing Team The selected supplier will work with MoD and NHS Crown Servants, Military Clinicians and MoD contractors who are currently providing both client side and supplier side support. Current Phase Not applicable Skills & Experience • Have recent (<12 months) experience of HIS marketplace where you supported your client to make informed choices when developing procurement options and engaging the market with viable commercial propositions. • Have recent knowledge and experience of taking a Programme successfully through the Defence Investment Appraisal and Evaluation process (JSP507 Part 1 and 2) • Have recent experience supporting or leading development of MoD Business Cases including development and maintenance of supporting artefacts and evidence including engagement with the Cabinet Office/GDS Team • Provide an example where you worked with a client to support delivery of a Digital Healthcare Transformation project/programme, shaping the direction and implementation of commercial and procurement solutions • Have experience of conducting pre-market engagement enabling the Authority to validate Requirements with potential suppliers, this would include a working knowledge of CCS and NHS Procurement Frameworks • Have experience of Public Contract Regulations including analysis of procurement options based on meeting requirements, expediency and good VFM for Defence including development of evaluation strategy/criteria • Have recent experience (<12 months) of managing a Programme through the Defence Digital approvals process, including gateway reviews such as the Approvals Review Board/Defence Portfolio Assurance Board) Work Location Defence Digital | Strategic Command Mod Corsham Corsham Wilts SN13 9NR Working Arrangments Following the end of the current Covid Lockdown, the supplier will work onsite at MoD Corsham. The number of onsite attendance days per week will be agreed with the supplier following any contract award. Travel to other MoD and NHS sites may be required. Reasonable T&S costs may be claimed. Security Clearance SC Clearance must be in place prior to any contract award start date and for the duration of any contract awarded. Additional T&Cs DEFCON 76 (12/06) Contractor's Personnel at Government Establishments DEFCON 522 (11/17) Payment and Recovery of Sums Due DEFCON 531 (11/14) Disclosure of Information DEFCON 532B (04/20) Protection Of Personal Data (Where Personal Data is being processed on behalf of the Authority) DEFCON 609 (08/18) Contractors Records DEFCON 658 (10/17) Cyber DEFCON 659A (02/17) Security Measures DEFCON 660 (12/15) Official Sensitive Security Requirements DEFFORM 111 (05/19) Appendix - Addresses And Other Information - DEFFORM 532 (Edition 10/19) Personal Data Particulars DEFFORM 702 (Edition 08/07) Employees acknowledgement to Employer of Obligations Relating to Employer Confidentiality View MoD DEFCONS and DEFFORMS at: https://www.gov.uk/guidance/knowledge-in-defence-kid No. of Suppliers to Evaluate 3 Proposal Criteria • Technical solution • Approach and methodology • How the approach or solution meets user needs • How the approach or solution meets your organisation’s policy or goal • Estimated timeframes for the work • How they’ve identified risks and dependencies and offered approaches to manage them • Team structure • Value for money Cultural Fit Criteria • Have recent knowledge and experience of working at the senior/influencing level in a large (>150 people) multi-disciplinary team responsible for delivering a complex capability to a customer • Provide an example of how you have worked collaboratively with a client to deliver a digital programme, working with multiple stakeholders to add value and proactively overcome challenges • Provide an example of social value that your organisation provides to the community, refer to the ‘New measures to deliver value to society through public procurement’ article on gov.uk Payment Approach Capped time and materials Assessment Method Presentation Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers 1. Would you consider sponsoring for SC clearance? The Authority will not rule out a candidate who is not SC at the point of application, however, the candidate must obtain necessary security clearance at Contract Award. The Authority are not offering to sponsor clearance due to the timescales it takes to get clearance which is extended at the moment due to Covid -19 2. Will successfully competing for this contract preclude the service provider from competing for and acting as the Design, Develop and Deliver technical delivery partner and/or providing supply-side services to either the CORTISONE Programme or the Defence Healthcare Delivery Optimisation (DHDO) Programme in the future? The MOD will permit suppliers to operate on both the client and supply side providing an actual or potential COI can be satisfactorily managed to avoid any unfair distortion in competition. 3. For questions 1 and 7, where you have requested examples from the last 12 months, would it be acceptable to extend this to the last 24 months? Given the unique circumstances of the last 12 months, this would enable us to highlight a broader, more representative set of cases for the work we deliver. Yes, examples that have occurred over the last 24 Months would be acceptable.