IT services: consulting, software development, Internet and support

Tender description

This tender process is now complete. The purpose of the pre-qualification questionnaire (PQQ) was to invite qualification applications from interested parties for the provision of ICT services and professionals under a multi-party supplier framework agreement. This is not a recruitment tender. The resources required will be managed by the successful tenderer and not EirGrid Group. EirGrid intends to establish a multi-party supplier framework for the provision of these services using the following lots: • Lot 1: Project and Product Management Services; • Lot 2: Infrastructure Operations and Application Support and Development; • Lot 3: Data and Analytics and Data Integration; • Lot 4: Delivery Partners. Three companies will then be appointed to each lot, subject to the quality of responses received. Lot 1: Project and product management services: • provision of, but not limited to, the following project and product capabilities: — project (Waterfall and Agile) and product management, — change management, — analysis (e.g. system, business and technical), — governance; • provision of architectural services (e.g. enterprise, application, business, technical, solution, security, service, functional infrastructure, cloud, data); • provision of subject matter expertise related to the above capability areas. Lot 2: Infrastructure operations and application support The service types required as part of this lot will include but not be limited to the following Infrastructure capabilities including the ability to take responsibility for specific areas of work over time: — first, second and third level support; — service management; — server administration (Microsoft and Linux Operating systems and associated toolsets); — database administration (Microsoft SQL server and Oracle databases and associated toolsets); — infrastructure environment management (e.g. backup, monitoring, VMware, licence management, storage, equipment installation, networking); — cloud adoption, management and support (e.g. Azure/O365, AWS); — application support; — end user tool management (End user computing; collaboration tools, audio visual systems management, mobile device management). • Provision of subject matter expertise related to the above capability areas. Lot 3: Application development, data, analytics and integration The service types required as part of this lot will include but not be limited to: — agile delivery; — application development; — application packaging and deployment; — data analysis; — big data analytics; — database administration; — data visualisation and reporting; — analytics development and support; — data integrator/connector development and maintenance (Oracle, .NET, REST); — Additional related emerging technologies or methodologies. • Provision of subject matter expertise related to the above capability areas. Lot 4: Delivery partners This lot is intended to be used for the end to end delivery of project and product deliverables (which may already be set out in other lots). Successful tenderers will be asked to manage the delivery of the required scope of work as lead vendor. The service types required as part of this lot include, but are not restricted to delivery of the following capabilities: — project and product management; — change management; — business analysis; — application development; — test management and test execution; — integration with EirGrid IT infrastructure, security and application architecture; — additional related emerging technologies or methodologies. • Provision of subject matter expertise related to the above capability areas; • provision of architectural support related to the above capability areas.