First Rail Holdings - Provision of Planned, Emergency and Ad-hoc Rail Replacement and Avanti West Coast Taxi Management Services

Tender description

First Rail Holdings (FRH) will be tendering for the provision of wholly outsourced planned, emergency and ad-hoc rail replacement and taxi management services across rail networks of the following Train Operating Companies (TOC's); Avanti West Coast (AWC) - includes Rail Replacement and Taxi Management Services TransPennine Express (including Hull Trains) - Rail Replacement only Great Western Railway (GWR) - Rail Replacement only South Western Railway (SWR) - Rail Replacement only Rail replacement services relate to the movement of rail customers by either coach or bus, whether planned or in an emergency during major train service disruption. AWC Taxi management services relate to the movement of staff (weekly ongoing services and ad-hoc requirements) and ad-hoc customer movements in times of train service disruption. Lot 1: Avanti West Coast (AWC) Rail Replacement AWC Rail replacement services relate to the movement of rail customers by either coach or bus, whether planned or in an emergency during major train service disruption. Lot 2: Avanti West Coast (AWC) Taxi Management Services AWC Taxi management services relate to the movement of staff (weekly ongoing services and ad-hoc requirements) and ad-hoc customer movements in times of train service disruption. Lot 3: Great Western Railway (GWR) Rail Replacement Services Rail replacement services relate to the movement of rail customers by either coach or bus, whether planned or in an emergency during major train service disruption. Lot 4: South Western Railway (SWR) Rail Replacement Services Rail replacement services relate to the movement of rail customers by either coach or bus, whether planned or in an emergency during major train service disruption. Lot 5: TransPennine Express (TPE) Rail Replacement Services (including Hull Trains) Rail replacement services relate to the movement of rail customers by either coach or bus, whether planned or in an emergency during major train service disruption.