Awarded contract

CRM Support & Development Services

Details

Buyer: Competition and Consumer Protection Commission (CCPC)
Topic: Customer Relation Management software development services
Published: 13 May 2021
Source: ie:e_tenders

Tender description

The CCPC requires services of managed support for the MS Dynamics 365 CRM the CCPC uses to record interactions with contacts received through the helpline. The CCPC also requires the supplier to provide CRM development services, for any changes to the functionality of the CRM that will be required.

Timeline

Completed: Award published13 May 2021
Current notice
Completed: Award date13 May 2021

About the buyer

Competition and Consumer Protection Commission (CCPC) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72212445 · Customer Relation Management software development services
72260000 · Software-related services
72261000 · Software support services
72262000 · Software development services
72267000 · Software maintenance and repair services
72267100 · Maintenance of information technology software
72267200 · Repair of information technology software

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@competition-and-consumer-protection-commission-ccpc.gov
Commercial Director	+44 •••• ••••••	••••••••@competition-and-consumer-protection-commission-ccpc.gov
Procurement Manager	+44 •••• ••••••	••••••••@competition-and-consumer-protection-commission-ccpc.gov
Category Lead	+44 •••• ••••••	••••••••@competition-and-consumer-protection-commission-ccpc.gov
Senior Buyer	+44 •••• ••••••	••••••••@competition-and-consumer-protection-commission-ccpc.gov
Contracts Manager	+44 •••• ••••••	••••••••@competition-and-consumer-protection-commission-ccpc.gov