Covid-19 Surveys - AWARD

Tender description

West Yorkshire Combined Authority are currently preparing a tender opportunity for the provision of 4 waves of 10-minute telephone surveys so that the CA can continue to monitor the impact of COVID-19 throughout 2021. Whilst our current operational data provides a picture of the current impact of COVID-19 on various transport modes, primary research is required to address the knowledge gap in understanding how West Yorkshire residents' travel is impacted by COVID-19. Understanding and tracking perceptions of public transport via surveys has helped the organisation better understand and plan for the potential impact of changing travel patterns, an increase in home working and a shift to alternative transport modes (private cars and/or active travel). Questionnaire content is already being developed, and analysis of the results will be conducted by the Research & Intelligence team at the CA, so the services required are: o 4 waves of telephone fieldwork of a representative sample of the West Yorkshire population (with specific quotas for age, gender, ethnicity and district) with around 1000 respondents per wave (minimum 700 responses per wave). o Supply of raw data (survey responses) and processing into cross-tabulated tables