P5719: Enhanced Rough Sleeping Outreach Service (EROS

Tender description

The Rough sleeping outreach service has been delivered by the Council through the Department of Communities and local Government Homeless Prevention Grant since 2014. The core service provides: • Provide appropriate assertive outreach cover across the borough and respond to reports of all rough sleepers within 24 hours. • Take an assertive approach to encouraging and referring all new rough sleepers to NSNO assessment hub, local Emergency Bed spaces/ Safe Seats or alternatives. • Put in place support plans for individuals that are reviewed at appropriate intervals to ensure goals and actions specified continue to be relevant and that any progress is monitored and recorded • Support rough sleepers to retain accommodation to avoid clients returning to the streets • Make referrals to specialist agencies to ensure the safety and well-being of rough sleepers with complex needs