Customer Lab Installation Requirement
Details
- Supplier(s)
- Ayub Razvi (trading as UBE)
- Value
- GBP 35,000
- Duration
- 1 year
- Topic
- Research and development services and related consultancy services
- Published
- 25 March 2021
- Source
- uk:contracts_finder
Tender description
HMRC's Customer Insight & Design Directorate (CIDD) leads HMRC's service design capability and exists to deliver and apply good customer insight into the ongoing optimisation and improvement of live services. CIDD's Customer Lab is an internal social and market research delivery function that provides small-medium scale research to support that work. The Lab is owned and run by the Behaviour, Insight & Research team. In 2021 CIDD's two existing Customer Labs, in Shipley and Canary Wharf, will be moved to Salford and Stratford respectively. HMRC required a technical specialist to lead the decommissioning of the existing Labs and the transferral, procurement and installation of Lab technology to Stratford and Salford. Additional information: Unable to upload full contract as file size too big and Contracts Finder keeps crashing.
Timeline
- Completed: Award date16 March 2021
- Completed: Award published25 March 2021Current notice
- Completed: Contract expiry date15 March 2022
About the buyer
HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73000000 · Research and development services and related consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov |
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