QU452 - Delivery of Information, Advice and Guidance (IAG) Strategy - AWARD

Tender description

Birmingham City Council (the Council) wishes to appoint a suitable supplier, to meet this service to deliver a fully scoped IAG strategy to enable the Council in moving forward with the development of an ambitious all-encompassing IAG strategy, aligned with the Council's five high-level strategic aims. The IAG strategy and leadership support delivered will help move the council forward in both enabling citizens to better access IAG services to inform individual choice and promote, community participation and innovation. There are three broad packages of work leading to establishing and informing an IAG which include the following: :- Mapping IAG services - into granular details on types of IAG, differentiating between accredited, regulated, formal, informal types of provision as well observations operational issues such as scale, geographical coverages. Mapping pathways between informal and formal IAG provision to help understand the provision in holistically. :- Mapping of IAG provision to inform appraisal of different IAG strategy options as part of testing options and developing a draft strategy framework. Mapping should include referral pathways used by citizens and alignment with the council's five overall thematic strategic aims. :- Development and dissemination of a final IAG strategy to political and professional stakeholders across the council to underpin a future Advice Information and Guidance strategy. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant Invitation to Tender (ITT) documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000. Your completed quotation submission should be returned by noon on 1st February 2021 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc