IT services: consulting, software development, Internet and support

Tender description

Merseytravel would like to invite vendors to quote for the supply, installation and maintenance of the corporate bus contracts management system. Currently, the contract management process for the supported bus network is managed via several internal Merseytravel systems. The current system covers the import of bus operator revenue returns data for non-commercial bus services and the calculation of operator payments. The system enables the bus contracts team to: — check all operator ticket sales data, — ensure that all journeys on contracted services have been run, — calculate revenue deductions for missing journeys, — produce reports to assist with revenue payments to bus operators and to manage and analyse contract performance. The data is also used by other departments as the basis for bus network reviews e.g. where people get on the bus, passenger numbers on journeys etc. A new bus contract management system (BCMS) will deliver a more efficient and robust contract management system for the supported bus network and will meet the requirements of the Merseytravel Bus Strategy. It will deliver full contract management from registration to payment, performance measures, KPI’s, mileage data and all aspects associated with efficient bus service management and performance. Merseytravel would like to invite vendors to quote for the supply, installation and maintenance of the corporate bus contracts management system. Currently, the contract management process for the supported bus network is managed via several internal Merseytravel systems. The current system covers the import of bus operator revenue returns data for non-commercial bus services and the calculation of operator payments. The system enables the bus contracts team to: — check all operator ticket sales data, — ensure that all journeys on contracted services have been run, — calculate revenue deductions for missing journeys, — produce reports to assist with revenue payments to bus operators and to manage and analyse contract performance. The data is also used by other departments as the basis for bus network reviews e.g. where people get on the bus, passenger numbers on journeys etc. A new bus contract management system (BCMS) will deliver a more efficient and robust contract management system for the supported bus network and will meet the requirements of the Merseytravel Bus Strategy. It will deliver full contract management from registration to payment, performance measures, KPI’s, mileage data and all aspects associated with efficient bus service management and performance.