Helpdesk and support services
Details
- Supplier(s)
- Ultan Technologies ltd
- Value
- EUR 429,555
- Duration
- 3 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 19 February 2020
- Source
- TedNotices
Tender description
The objective of this request for tender (RFT) was to invite proposals from suitably qualified service providers to provide system maintenance, level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target. The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service. For further information please refer to the RFT published on www.etenders.gov.ie The objective of this request for tender (RFT) was to invite proposals from suitably qualified service providers to provide system maintenance, level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target. The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service. For further information please refer to the RFT published on www.etenders.gov.ie
Timeline
- Completed: Award date7 February 2020
- Completed: Award published19 February 2020Current notice
- Completed: Contract expiry date22 January 2023
About the buyer
Sustainable Energy Authority of Ireland is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
- 72220000 · Systems and technical consultancy services
- 72246000 · Systems consultancy services
- 72250000 · System and support services
- 72253000 · Helpdesk and support services
- 72253100 · Helpdesk services
- 72253200 · Systems support services
- 72600000 · Computer support and consultancy services
- 72610000 · Computer support services
- 72611000 · Technical computer support services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov |
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