Expired contract

WLDC - Customer Relationship Management (Solution)

Details

Buyer
Lincolnshire County Council
Supplier(s)
Provident CRM Ltd
Value
GBP 337,500
Duration
4 years
Topic
IT services: consulting, software development, Internet and support
Published
13 February 2020
Source
ContractsFinder

Tender description

This is an award notice having used the process included in the CCS G Cloud 11, (creation of search terms) the Council searched for eligible suppliers able to deliver a Customer Relationship Management Solution including core Customer and Interaction functionalities, Customer Self-Service Portal, Field Working capabilities, Knowledgebase and Business Process Modelling capabilities. Suppliers Service Descriptions, Prices and License Terms as published on the G Cloud 11 portal were evaluated to arrive at an award decision.

Timeline

  1. Award date31 January 2020
  2. Award published13 February 2020
    Current notice
  3. Contract expiry date9 February 2024

About the buyer

Lincolnshire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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