Specialist Day Centres and Support for Older People with complex needs

Tender description

The Council wishes to commission the provision of seven block contracts for building based specialist day centres and support for older people with complex needs within the geographical areas of: • Stafford Borough District • Cannock Chase District o Block A o Block B • South Staffordshire District • Tamworth District • Lichfield District • East Staffordshire The Provider(s) will be expected to provide: • Tailored services and support arrangements to meet people's individual needs and aspirations. • Flexible operating times, supporting the need for respite, supporting carers to have a break at a time to suit them. • A range of stimulating activities for older people to participate in, including outreach facilities with well connected links with community-based resources. • Appropriately skilled staff to care for people with critical/complex needs including challenging behaviour, ensuring for example that all individuals with dementia are supported through the pathway. • Assistance to access an infrastructure of professional support and services. • Transport to and from the day centre where there is an assessed need. • Signposting to other services where appropriate. The Service will : • Improve and maintain individuals' health and well being through increased independence, choice, control, dignity and quality of life. • Promote independence and enable the person to be an active member of society and the community. • Provide a trusted environment for individuals providing reassurance to family and carers, enabling them to make informed choices about the care they receive. • Provide a person centred and holistic service, responsive to the needs and circumstances of individuals. • Maximise independence after illness or disability through working within a rehabilitation, re-ablement and enablement philosophy. • Provide a high-quality service in terms of access, the individuals experience, and outcomes based on evidence of effectiveness. • Provide a modern and flexible service, planned and designed, putting individuals at the centre. • Increased end of life support for Service Users, increased support for Carers and confidence and peace of mind for families and Carers. • Increased levels of Service User satisfaction, enabling Service Users and their Carers to have a real say in how support and services will be developed in the future, ensuring that people are at the heart of any decision that affects their life. • Promotion of best practice, both locally and nationally. • Provision of clear information on the cost and quality of services, so that people can make informed choices. The tender will be procured via an open tender process. Suppliers should register on the Proactis e-tendering system: https://supplierlive.proactisp2p.com and then select this tender opportunity to view and return tender documents.