Microsoft Unified Support Contract
Details
- Supplier(s)
- SoftwareONE UK Limited
- Value
- GBP 58,000
- Duration
- 1 year
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 3 February 2020
- Source
- ContractsFinder
Tender description
Advanced Advisory Support Hours as needed Advisory Services 1 ea Advanced Built-in Proactive Services - Generic Administrative Included Advanced Problem Resolution Hours as needed Problem Resolution Support Included Advanced Service Delivery Management Service Delivery Management 1 ea Modern Service Management - Cloud Success Plan Generic IT Service Management Included On-demand Assessment On-Demand Assessment 1 ea On-Demand Assessment - Setup and Config Service On-Demand Assessment Included On-demand Education On-Demand Education Included Online Support Portal Administrative 20 ea Reactive Enabled Contacts Problem Resolution Support Included Webcasts as needed Webcast
Timeline
- Completed: Award date28 January 2020
- Completed: Award published3 February 2020Current notice
- Completed: Contract expiry date27 January 2021
About the buyer
London Borough of Waltham Forest is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-waltham-forest.gov |
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