Awarded contract

Contact Centre Telephony Solution

Details

Supplier(s)
Itcs
Topic
Radio, television, communication, telecommunication and related equipment
Published
16 December 2020

Tender description

PTI Cymru Ltd is seeking a provider to supply, install and support a robust contact centre and telephony solution to support the Contact Centres in North Wales and the Head Office in Cardiff with a “work at home/office” hybrid solution that can flex to the changing business needs. It is important that we find a supplier who not only has experience in the solution provision but also is willing to work with us to develop and deliver an innovative service that will improve our service delivery and help us help our customers.

Timeline

  1. Completed: Award published16 December 2020
    Current notice
  2. Completed: Award date16 December 2020

About the buyer

PTI Cymru Holdings Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 32000000 · Radio, television, communication, telecommunication and related equipment
  • 32500000 · Telecommunications equipment and supplies

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Decision makers

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Contact nameJob titlePhone numberWork email
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Contracts Manager+44 •••• ••••••

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