GB-Hemel Hempstead: Out of Hours Contract
Details
- Supplier(s)
- Pinnacle Connect Limited
- Value
- GBP 9,000
- Duration
- 3 years
- Topic
- Repair and maintenance services
- Published
- 30 January 2020
- Source
- ContractsFinder
Tender description
The current Out of Hours call handling service contract has now expired and therefore a tender opportunity has arisen to provide this service to Hightown. An average number of 250 inbound calls are dealt with per month (approx. 220 in the summer months, rising to 380 in winter), over a 12 month period of a repairs and maintenance nature. There are currently in the region of 4781 dwellings plus associated communal blocks which the service will cover for repairs and maintenance emergency calls.
Timeline
- Completed: Award date19 December 2019
- Completed: Award published30 January 2020Current notice
- Completed: Contract expiry date12 January 2023
About the buyer
Hightown Housing Association Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 50000000 · Repair and maintenance services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hightown-housing-association-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hightown-housing-association-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hightown-housing-association-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hightown-housing-association-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hightown-housing-association-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hightown-housing-association-ltd.gov |
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