IT services: consulting, software development, Internet and support

Tender description

Walsall Council’s Bereavement Services Team are seeking to replace their existing cemetery and crematorium management software and standalone data sources with a more modern solution. The aims of this project are to increase back office efficiency, provide better core back office administration for burials and cremations including memorial, finance and statistics; provide an internet booking system for Funeral Directors The Council currently uses a semi-bespoke software system ‘CAS’ cemetery and crematorium administration system) to manage the daily flow for the cemeteries and crematorium activities, and seeks to replace this with a modern alternative which is fully compatible with the Council’s current IT Strategy. The Council wishes to procure a more modern cemetery and crematorium management software system for bereavement services consisting of: • the supply and installation of a cloud based management system (SaaS); • data migration; • implementation services; • training and support for staff; • maintenance for the contract period.