Awarded contract

IT services: consulting, software development, Internet and support

Details

Supplier(s)
Bates IT
Value
GBP 17,751,983
Topic
IT services: consulting, software development, Internet and support
Published
22 October 2020

Tender description

The contract is a replacement of a long term ITSM solution in the Trust. The Trust has procured a modern, proactive ITSM service including the provision and management of all hardware in the Trust as well as the provision of innovative tools to Trust users to aid faster fix times and problem resolution. The solution includes the provision of a fully managed service, a full hardware refresh of end user devices and subsequent support and management of all hardware and software help desk facilities. The Trust has procured a fully managed ITSM solution capable of providing all hardware and software management services for the Trust as well as the ongoing management of help and support desks. The solution includes break-fix agreements and a range of hardware management services.

Timeline

  1. Completed: Award date7 October 2020
  2. Completed: Award published22 October 2020
    Current notice

About the buyer

Surrey and Borders Partnership NHS Foundation Trust is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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