Hire of buses and coaches with driver

Tender description

The West Midlands Combined Authority (WMCA) has established an intelligent Demand Responsive Transport (DRT) network framework agreement across the West Midlands area and suitable mini competitions will be undertaken when funding becomes available for various locations that may come online during the framework which is to be for a period of no longer than 10 years. This will afford the necessary investment in vehicles, staff and technology to take place in order to deliver the various potential DRT schemes. The solution needs to be high frequency and demand responsive, capable of integrating with the WMCA's Swift ticketing and operate on-demand plus pre-booked pick up and set down journeys in each area concerned. The framework consists of 2 Lots as below: Lot 1 — technology platform; Lot 2 — operating platform. Lot 1 — Technology Platform (provision of a software solution for both customers and operators) is to support the delivery and running of the service by providing a suitable customer booking interface and back office system to Lot 2 — Operating Platform (provision of vehicles and drivers). Lot 2 — Operating Platform (provision of vehicles and drivers) is the delivery arm of the DRT service which will be supported by Lot 1 — Technology Platform (provision of a software solution for both customers and operators).