IT services: consulting, software development, Internet and support

Tender description

LNER are committed to improving the way we manage and share service delivery information, both during normal train running and periods of disruption. Like many other train operating companies, LNER currently rely on an email-based operating system to communicate updates to front-line teams. This system also feeds various downstream systems, such as the GB rail industry’s official train running information engine, Darwin. There is now an opportunity for LNER to introduce a revolutionary new system and way of working. LNER are committed to improving the way we manage and share service delivery information, both during normal train running and periods of disruption. Like many other train operating companies, LNER currently rely on an email-based operating system to communicate updates to front-line teams. This system also feeds various downstream systems, such as the GB rail industry’s official train running information engine, Darwin. There is now an opportunity for LNER to introduce a revolutionary new system and way of working.